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The information provided on this website is for general informational purposes only and does not constitute legal advice.

While we make reasonable efforts to ensure the information on this website is accurate and up to date, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information contained on the website.

Any reliance you place on such information is strictly at your own risk.

Nothing on this website creates a solicitor-client relationship unless and until a formal agreement has been entered into with a solicitor or legal representative.

We do not guarantee:

• Eligibility for a housing disrepair claim. 
• Acceptance of any claim. 
• The outcome of any claim. 
• Any specific compensation amount. 

Where we refer cases to third-party solicitors or professionals, their services are subject to their own terms and conditions.

To the fullest extent permitted by law, we exclude liability for any loss or damage arising from the use of this website.

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Cookies are small text files placed on your device when you visit our website.

They help us improve website functionality, analyse website traffic, and enhance user experience.

Required for the operation of our website.

Help us understand how visitors interact with our website.

Examples may include:

• Google Analytics 
• Website performance monitoring tools 

Remember user preferences and settings.

May be used to deliver relevant advertising and track marketing effectiveness.

You can manage or disable cookies through your browser settings.

Disabling certain cookies may affect website functionality.

Some cookies may be placed by third-party providers whose services we use on our website.

Please refer to their privacy policies for further information.

Data Controller: [Company Name]

Contact Email: [Email Address]

Registered Address: [Business Address]

We may collect:

• Name 
• Address 
• Email address 
• Telephone number 
• Property details 
• Tenancy details 
• Housing disrepair information 
• Photographs and supporting evidence 
• Medical information where relevant to a claim 
• Website usage information 

We process your data to:

• Assess potential housing disrepair claims 
• Communicate with you 
• Refer eligible claims to solicitors 
• Comply with legal obligations 
• Prevent fraud 
• Improve our services 

Under UK GDPR, processing may be based on:

• Consent 
• Contract 
• Legal obligation 
• Legitimate interests 
• Establishment, exercise, or defence of legal claims 

We may share information with:

• Solicitors 
• Surveyors 
• Housing experts 
• Courts and tribunals 
• Regulators 
• IT and administrative service providers 

We do not sell personal information.

Information will only be retained for as long as necessary for legal, regulatory, and business purposes.

You have the right to:

• Access your data 
• Correct inaccurate data 
• Request deletion 
• Restrict processing 
• Object to processing 
• Request portability 
• Lodge a complaint with the UK Information Commissioner's Office (ICO) 

If your business is a lead-generation company rather than a law firm, include the following statement:

We are not a firm of solicitors and do not provide legal advice. We may assess your enquiry and, where appropriate, introduce your claim to a regulated solicitor or legal practice. Any legal services will be provided under a separate agreement between you and the appointed solicitor.